GlenCall International


Jewellery and Giftware collection

Jewellery made in the uk
Ordering Information
enquiries@glencall.co.uk
..A wide range of jewellery in silver and gold, including Charles Rennie Mackintosh, Celtic jewellery , and other Scottish jewellery designs;
Jewellery made at modern workshops, using the traditional skills of the silversmith, handed down over decades, to provide the finest quality
Please make your choice from the following;
All items are gift boxed
Scottish Thistle Jewellery Collection Celtic Jewellery
Charles Rennie Mackintosh Jewellery Collection Scottish Celtic Crosses in silver and gold
Silver and pewter Quaichs  
Celtic Gift Collection
picture frames & paper knives
Charles Rennie Mackintosh Gift Collection-
picture frames and paper knives
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.Payment and ordering infomation click on the following
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Packaging
Returns
Orders outwith the UK
Contact Infomation
Currency, carriage and delivery
Complaints, Privacy policy and security
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Packaging

All jewellery and gifts are presentation boxed including a history information card explaining the design heritage

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ORDERING INFORMATION
Please note that any of the following terms and conditions do not affect your statutory rights
Returns

Should you not be entirely happy with your purchase then please contact us within14 days of receipt- see contact information - and we will arrange for a refund or replacement within 30 days;

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Orders Outwith the UK

Carriage and insurance is included for all UK orders;
For Southern Ireland carriage and insurance is pounds sterling 3.00 all other countries carriage and insurance pounds sterling 5.00 on your total order
enquiries@glencall.co.uk
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Contact Information for queries or ordering

Our contact information is as follows
GlenCall International, One Lomond House, GlenLomond, Kinross-shire, KY13 9HF
Tel; UK 01592 840853
Fax; UK 01592 840 005
Overseas; Tel; 00 + 44 1592 840 853-- Overseas Fax; 00 + 44 1592 840005 The USA and Canada-- Tel 011 44 1592 840853... Fax; 011 44 1592 840005
Glencall International Golf Ltd T/A GlenCall International; Registered in Scotland no 200751; Reg office as above;
VAT Registration number is 593 1739 13
Our lines are open Monday-Saturday 8.30am-5.30pm GMT
Calls within the UK are Standard Rate

Email;
enquiries@glencall.co.uk
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Currency and Carriage and Delivery

All Prices are in pounds sterling ; For conversion to your own currency see the currency converter which is on each page ; Carriage and Insurance and VAT to UK and Northern Ireland is included--Southern Ireland carriage and insurance is pounds sterling 3.00- All other countries carriage is pounds sterling 5.00

Delivery for the UK, Orders are usually dispatched within a few days apart from some of the Gold jewellery which could take up to 3 weeks;
Other Countries please allow up to 21 days

Please note during busy periods such as Christmas delivery times may be slightly longer, we shall email you if delays are going to be outwith the normal times; Please remember to leave an email address with your order-- If you should require your order for a specific date then we will do our best to meet your requirements, please let us know any special date in the message box of your order form

Complaints; / Privacy Policy and Security
Should you have any complaints please contact us on UK 01592 840853;
Or write to us -see contact information- on receipt of your complaint we shall contact you within 5 working days where we shall do our best to resolve any disputes within a reasonable length of time, in the meantime keeping you fully informed of any progress
Privacy Policy and Security
We are committed to protecting your privacy. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998) and according to the Which? Web Trader Code of Practice. We collect information about you for 2 reasons: firstly, to process your order and second, to provide you with the best possible service. We will not e-mail you in the future unless you have given us your consent. We will give you the chance to refuse any marketing email from us or from another trader in the future. The type of information we will collect about you includes:

  • your name
  • address
  • phone number
  • email address
  • credit/debit card details

We will never collect sensitive information about you without your explicit consent. The information we hold will be accurate and up to date. You can check the information that we hold about you by emailing us. If you find any inaccuracies we will delete or correct it promptly The personal information which we hold will be held securely in accordance with our internal security policy . If we intend to transfer your information outside the EEA (European Economic Area) we will always obtain your consent first. We may use technology to track the patterns of behaviour of visitors to our site. This can include using a "cookie" which would be stored on your browser. You can usually modify your browser to prevent this happening. The information collected in this way can be used to identify you unless you modify your browser settings.

If you have any questions/comments about privacy, please email us by email;
Contact us;l

Security

We use an SSL secure encrypted server for collecting your credit card payments
Please note that we do not take your card details until you have finished shopping, only then can you decide to go to the payment area which is a secure site (This will be confirmed on most browsers by displaying the locked padlock sign) Back to


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