glencall international letterboxes Safe Buy Shopping site

 


Letter Boxes Home Page

GlenCall International Golf ltd/ TA Glencall International -
UK suppliers of Letter Boxes and HIckory shafted golf clubs . see here for our golf products page
Sales Tel; 01592 840853

Established 1999
4 Balgedie Court, Glenlomond, Kinross-shire, KY13 9HF-enquiries@glencall.co.uk -
letter boxes for pillars and piers
For our full range of Uk Foundry made Post Boxes click here for more info - or see below for our full range:
Letter boxes for or mounting onto gates, to build into walls, pillars, piers, also for surface mounting and freestanding units.
Glencall International supply Letter Boxes to suit every need. We stock a large range which are certain to add that touch of class to home exteriors;
Our letter boxes are for external use , are available in galvanised steel or stainless steel and covered in a tough polyester coating to sustain outdoor life
We specialise in bespoke and personalised letterboxes with most of our range being made in a Uk foundry for a top quality product complete with guarantees. See above for our foundry range and see more of our products below
uk foundry made post boxes
Safebuy Star rating House signs

Sheffield letter box

THE SHEFFIELD GATE BOX WITH VERTICAL SLOT- FREE LETTERING AVAILABLE..- £159.99 includes carriage and vat
CLICK HERE FOR MORE INFO AND TO ORDER


large volume post boxes Extra Large Parcel Boxes and Post boxes for secure delivery of parcels and letters Ideal for - High volume Business / Schools,/ Residential Mail: Safepost and Bigg Ranges- click here for more info ;
Budget Range Onto walls build into walls Back of gate or fence into gates and railings Freestanding boxes bespoke boxes American mail boxes Personalised post boxes
lettering for businessesIf you are a Company/ Business what better way to advertise than having your web page and email address advertised on your post box? see here for more information
Prices include UK carriage, , insurance and VAT; House/Company name or numbers option available on most mailboxes - the following is not our full range, see navigation bar at the top of this page
American Mail Box Genuine American Post Box with 'Red Flag'
Apex Large Box with front delivery wall mounting
Apollo Classic Design with letter opening under roof- also in stainless steel
Jupiter Hard wearing with stainless steel door & Letter flap
Orphee Popular box with fluted roof
Paris Large secure Post box with patented security slats
Prisma A large classic post box with pointed roof
Artcraft Foundry Post box Decorative Hand made post box for mounting onto a wall
Stainless steel
Prisma Stainless steel Hard wearing Stainless steel box
Jupiter Stainless steel Hard Wearing Stainless steel box
Apex Stainless steel Hard Wearing Stainless steel box
Apollo in Stainless steel Neat and compact with lift up lid
Extra large Mail Boxes
B180 Mail Box Extra Large Box ideal for large volume mail-
Safepost large volume letterbox Swedish quality postbox
Letter boxes for behind doors/gates/fences
City 3 and 4 mail boxes Letter boxes for mounting behind doors
SHEFFIELD GATE Box Letter box for fixing behind gates or railings with vertical letter slot
Post boxes made in the UK
For fixing into gates/ railings/ walls/ piers/ pillars/ freestanding
Large Letter Plate For through the wall with large letter chute
Francfort letter box Through the wall box with lockable door
Bloomsbury/Kingsbury For building into walls, fixing onto walls, freestanding and gates/railings
Free Standing boxes
Safepost mail boxes Extra Large free standing Boxes
-Newspaper Boxes
Newspaper Holder Cylinder holder for newspapers
Miscellaneous Items
Rotary Dryers Brabantia Rotary Dryers for drying your washing
Back to topPost Box Brochure Request
-
--

Payment and Ordering Information

 

Back to top of page

email address; enquiries@glencall.co.uk
See below for full contact and other information;

Terms and Conditions



Please note that all of the following information does not affect your statutory rights
Back to the top of ordering information

Damaged Goods or shortage in order;
Should your goods arrive damaged then please let us know upon within 3-4 working days of receipt- by telephoning 01592 840853(preferred method);- we will also need confirmation in writing; Or email us enquiries@glencall.co.uk; ; Please quote your sale number where possible; We will then arrange for a replacement- - Please keep all the original packaging materials where possible as these will be needed for inspection should we make an insurance claim from our carriers- the items and packaging will need to be available for a reasonable period of time after you notify us of any damges so they can be inspected if required ; We may collect the goods and would ask you to pack the box as well as possible for collection;
Should your order be short/ or any items missing, then please let us know by telephone on the above number, we will also need confirmation in writing, within 3 calendar days of receipt as we will not be held responsible for any missing goods should we be contacted beyond this time; -
CANCELLATION AND RETURNS-- the following returns policy does not apply to multiple banks of mail boxes made to order , or bespoke items made to your specification , ie the Foundry hand made post boxes ,; and any personalised house signs : -
If for any reason you are not happy with the goods you receive and you wish to return them then please let us know within 14 days of receipt by sending us an email enquiries@glencall.co.uk , or telephone us on 01592 840853 We will then ask you to return the item, at your own expense, please make sure you take reasonable care when packing the goods for return so they don't get damaged in transit, and where possible use the original packaging; On cancellation of order we will issue you with a full refund, within 14 days: If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration to the extent that we are unable to re sell the item then we will be unable to refund you . This cancellation does not affect your legal rights - for example, if goods are faulty
Please do not return any letter boxes or house signs to the contact details on this page as the return address (depending upon which box is purchased) may be different from the one shown here - we will forward this to you when you contact us
The above does not affect your statutory rights;


Multiple banks of mail boxes for offices/ apartments which are specifically made to a customer's requirements,- specifications,(and not normal stock items) can not be returned; When you contact us for a quote you will also be sent a copy of our terms and conditions;- if you do not receive our terms and conditions with your quote please contact us and we will forward a copy to you ; Any orders placed with us for our multiple mail boxes which are made to order are subject to our terms and conditions a copy which can be forwarded on request;


Back to the top of ordering information

Keeping Your Mail box in good condtion;

For all external letterboxes; Wipe off any dirt and winter salt; Remove price tags etc.. with a mild solvent such as white spirit and do not scrape the surface with an abrasive object; Regular washing with warm soapy water is recommended, it can also be a good idea to apply some wax to your post box in winter months; Use standard locksmith lubricant on any moving parts also fixtures such as nuts/ screws to keep them in good condtion


BACK TO THE TOP OF GLENCALL INTERNATIONAL HOME PAGE
Delivery times

For most of our range, when in stock delivery is normally within a few days but please allow 5-7 working days from when you place your order-(excluding Bank/ Public holidays) : If you order a box with a house / company name or number then this will not add any extra to the delivery times; If you require an item sooner than this then please ring us to check availability before ordering on 01592 840853;
Please note that for the boxes made to order, ie, the Kingsbury/ Bloomsbury/Chelsea and Artcraft Foundry post boxes, delivery times are slightly longer, please see each individual page; Normally for the Kingsbury/ Bloomsbury allow 5-7 working days, for the Artcraft foundry postboxes 5-6 weeks; Please note that we can not guarantee delivery times for the hand made post boxes from the bespoke Foundry or Artcraft range; Due to the nature of these post boxes all delivery times are approximate and although we will do our best to fulfil any delivery times stated , any circumstances beyond our control, for instance the malfunction or breakdown of machinery in the foundry or delays due to any part of the manufacturing process we will not be held responsible for or held liable for any claims due to building work being delayed or postponed due to any delay in the maufacturing process of these post boxes. For the House signs delivery times are on each page;
Please note that we use a courier which is a fully trackable service for most of our products although there are exceptions, ie newspaper tubes of bought on their own are sent by Royal Mail; Please note also that for some items we will use the most economical method of postage, ie for deliveries to the Scottish higlands and Islands we may use Royal Mail - please allow slighly longer for delivery using this method; ;
As Couriers are not employed by GlenCall International we can not be held responsible for any delays which may occur when goods are in transit, or for any delays due to bad weather;
All our prices shown on our web page include shipping mainland UK (excluding Scottish Islands and Northern Ireland) When items are dispatched they are sent on a next working day - Monday to Fridays only, delivery and can be anytime between 8.30 am and 6.00 pm, we can not specify a time however we will forward full tracking details on the day of dispatch with tracking number ; Prices for other areas are
Scottish Islands £7.00 (Scottish Islands includes postcodes; HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3)
Channel islands/ Isle of man, Isle of Wight £9.00
Northern Island £10.00
Republic of Ireland £10.00
All our prices include UK VAT
If you live outwith any of the above areas please email us for a carriage cost enquiries@glencall.co.uk ) stating full address with post code; and also the item you wish to order
; When ever possible please leave an address where someone will be available to sign for the item, ie a work address or neighbour's address- most items can not be left without a signature, (should you not be at home the Delivery driver will leave a card with contact details when you can arrange for an alternative delivery day (working days only);
- We shall however email you, provided you leave an email address, if your order is out of stock and will be longer than the usual delivery time; - for exceptions to the above please see below;
Please note that when purchasing a single newspaper tube, these, due to the cost of carriers, are normally sent by Royal Mail which make take 2-3 days longer than that stated above (does not apply to the oblong newspaper boxes which are sent by courier)

Back to the top of ordering information
For multiple mail boxes for offices and flats delivery times vary and please see our multiple mail box page for individual delivery information;


Carriage Charges

All our prices shown on our web page include shipping mainland UK (excluding Scottish Islands and Nothern Ireland )
Prices for other areas are
Scottish Islands £7.00 Scottish Islands includes postcodes; HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3)
Channel islands/ Isle of man, Isle of Wight £9.00
Northern Island £10.00
Republic of Ireland £10.00
All our prices include UK VAT
If you live outwith any of the above areas please email us for a carriage cost enquiries@glencall.co.uk ) stating full address with post code; and also the item you wish to order

Should you buy a newspaper holder with a letter box then there is a reduction in price for both- see each individual page;
Should you require more than one letter box then please contact us for a quote- enquiries@glencall.co.uk
Back to the top of ordering information


Personalised House / Company Name


We can apply house/company names on most of our range,- Please note that if you request lettering on your post box it will be laid out how we feel it looks best - for instance depending upon the length of the name and the space available we will place the lettering how we feel it looks best and how it fits in with the space available on the box- there will be a message box when you please your order for any special requests. If we do not receive any special instructions as to how you wish lettering to be laid out on your box then we will not take any responsibility for the layout of the lettering : If ordering a US American style mail box and you have a name on the same side as the flag the flag will need to kept slighly raised in order for the name to be completely visible
- see here for full list of fonts available for lettering and more details

Contact Information-/about us

BACK TO THE TOP OF GLENCALL INTERNATIONAL HOME PAGE
Our contact information is as follows
GlenCall International, 4 Balgedie Court, GlenLomond, Kinross-shire, KY13 9HF
Tel; UK 01592 840853
Fax; UK 01592 841150
Overseas; Tel; 00 + 44 1592 840 853-- Overseas Fax; 00 + 44 1592 841150 The USA and Canada-- Tel 011 44 1592 840853... Fax; 011 44 1592 841150
Glencall International Golf Ltd T/A GlenCall International; Registered in Scotland no 200751; Reg office as above;- Established October 1999
VAT Registration number is 593 1739 13
Our lines are open Monday-Friday 8.30am-5.30pm , we are also open Saturday Mornings 9.00 am - 12.00 pm
Calls within the UK are Standard Rate
At the weekend there may be an answer machine , however if you leave a message we will get back to you ;
Email;enquiries@glencall.co.uk
We adhere to the
Safebuy/ code of practice
SafeBuy, the ONLY web retailer accreditation scheme supported by the UK government
SafeBuy is partnered with the DTI’s Safe Shopping programme
SafeBuy is the ONLY scheme supported by the Institute of Directors and the Institute of Direct Marketing
We also have five stars from the Safebuy star rating system which you can see at SAFEBUY STAR RATING FOR GLENCALL INTERNATIONAL
We are also listed with ; My Local Services
Glencall International are enrolled in Trustwave's Trusted Commerce™ program to validate compliance with the Payment Card Industry Data Security Standard (PCI DSS) mandated by all the major credit card associations including: American Express, Diners Club, Discover, JCB, MasterCard Worldwide, Visa, Inc. and Visa Europe.
Back to the top of ordering information

Overseas Orders

For overseas prices please email us; Please remember to tell us which country you are from and which items you are interested in, and we shall email you back with prices of the items of your choice converted to you own currency with carriage and insurance included, and in some cases, depending upon which country you are from prices will be tax free
contact us enquiries@glencall.co.uk
Return to top of ordering information


BACK TO TOP OF ORDERING INFORMATION

Using the Web Site Navigation Bar


You need to have JavaScript enabled in order to use our navigation bar;

Enable JavaScript Microsoft Internet Explorer 5 or Later
1. On the Tools menu, click Internet Options.
2. On the Security tab, click Internet.
3. Click Default Level, and then click OK.
If the issue continues to occur:
1. On the Tools menu, click Internet Options.
2. On the Security tab, click Internet, and then click Custom Level.
3. Under Active scripting, click Enable or Prompt.
4. Click OK, and then click Yes.
5. Click OK.
Internet Explorer 4.x

1. On the View menu, click Internet Options.
2. Click the Security tab.
3. In the Zone box, click Internet Zone, and then click Reset.
4. Click OK.
If the issue continues to occur:
1. On the View menu, click Internet Options.
2. Click the Security tab.
3. In the Zone box, click Internet Zone.
4. Click Custom (For Expert Users), and then click Settings.
5. Under Active Scripting, click Enable or Prompt.
6. Click OK, and then click OK again.

BACK TO TOP OF ORDERING INFORMATION

..Other Ways to Order

Payment Methods We accept
We accept Mastercard, Visa credit , Visa debit, Switch, Maestro, Solo- Amex (we only accept AMEX for telephone orders and not on-line orders; If you wish to pay by AMEX please ring with your order details, see number below)
You can order online using our secure server, payments are powered by Worldpay; Or if you prefer you can ring us with your order on the number below
Please note that your payment details when you order on our web site are handled securely by Worldpay. For more information about Worldpay see their web site.
Our website shopping cart does not use any tracking cookies. We only use a temporary cookie known as a 'single session cookie' purely for functional purposes to record the contents of your shopping basket. This cookie doesn't contain any personal information, just details of what is in your shopping basket.
Telephone UK 01592 840853.-- Fax; 01592 841150
Our lines are open Monday-Friday 8.30am-5.30pm GMT - Saturday 9.00am - 12.00 pm
Calls are Standard Rate when calling from the UK
We also accept orders by fax and by post -
We accept cheque's in pounds sterling made out to GlenCall International and sent to ;
GlenCall International, 4, Balgedie Court, GlenLomond, Kinross-shire, KY13 9HF
Please allow 7-10 working days for your cheque to clear
RECEIPTS
After you place your order on our web site you will receive 2 emails, you will receive an email from Worldpay who process your card details and you will be sent an automatic receipt by email from us detailing your order and price and our contact details- please check the order details are correct-due to the sometimes unreliability of web servers we can not guarantee that you will receive an automatic receipt, , however if you do not receive a receipt within 24 hours please contact us to ensure we have received your order-,(when you receive an emailed receipt this does not mean your item is in stock ; should your item be out of stock you will receive a separate email from us with expected delivery date - Please check your receipt carefully and if you have any queries then please contact us as soon as possible; Please note that you will only receive an emailed receipt if you leave a valid email address
If you do not receive an automatic receipt please contact us and we will confirm you have placed your order with us:
VAT RECEIPT
A VAT receipt will also either be dispatched with the goods or emailed to you - if you do not receive this and need a VAT receipt please email us stating your order reference and name and address you used to place your order; ;enquiries@glencall.co.uk
Back to the top of ordering information

Security

Please note that your payment details when you order on our web site are handled securely by Worldpay. For more information about Worldpay see their web site.
Our website shopping cart does not use any tracking cookies. We only use a temporary cookie known as a 'single session cookie' purely for functional purposes to record the contents of your shopping basket. This cookie doesn't contain any personal information, just details of what is in your shopping basket.

If you have any queries regarding security issues please contact Irene Tullis who is responsible for security on the site, tel; 01592 840853 or email irene@glencall.co.uk
Back to top of Ordering information


..Privacy Policy


BACK TO TOP OF PAGE
We will never pass on your details to a third party without your permission, apart from Worldpay who will process your details when you purchase from us online. For obvious reasons we also need to pass on your address details and telephone number to our Couriers who need this information in order to process the delivery of your goods and also to contact you with tracking details of your parcel/s

If you have any concerns or queries regarding our Privacy Policy please CONTACT US
COMPLAINTS
Should you have any complaints please email us (preferred as we will need any complaints in writing ) - On receipt of your complaint we shall contact you within 10 working days and do our best to resolve the matter; Please note if you do telephone us with your complaint, we will also need details of your complaint in writing, CONTACT US- we will need your order reference , and , or , date of order and the name and address the order was sent and, if relevant, any images/ photographs

Guarantees
The following information applies to the individual range of mail boxes only; The commercial range of mail boxes, ie multiples made to order are different, and full details will be sent if you request a quote for these boxes;
Please note that although most of our mail boxes., being made of steel, are for exterior use (apart from when stated on each individual page) due to the nature of a mail box: It is always recommended that letter boxes, if wall mountable, be mounted against a flat surface as any uneven surface may allow the rain to drip down behind the box and enter the mounting holes; Also it is recommended that boxes are mounted, where possible, away from any prevailing wind or rain , to avoid strong winds from blowing open the letter flap which may allow water to enter the box;
It is recommended that in the above situation that you place a line of waterproof sealant between the box and the outer edges of the wall;
Please also note that none of our letter boxes are guaranteed against vandalism- this is impossible to predict in any given situation - We supply letter boxes for domestic and business use and they are suitable for most situations- If you are placing a letter box in an area where the risk of vandalism is high then we suggest you take independent advice as to the most suitable receptical for your needs: We will not take any reponsibility whatsover for any act of vandalism / thef or Fire, caused to any of the post boxes we supply

Individual mail boxes;
The guarantees differ depending upon which model of mailbox you buy, For all mail boxes you have a 1 year guarantee and some mail box manufacturer's extend this limit but this will be marked on our web site ;
Please note that all of the following information does not affect your statutory rights.
Brabantia mail boxes;
During the guarantee period (you will find this clearly specified on every pack and also on our web site) Brabantia will repair free of charge any defects in items which can be ascribed to material, construction and/or manufacturing faults or will replace the item or the defective parts of the item at its discretion. The guarantee period commences on the day of purchase .. The guarantee is valid in the country of purchase and in accordance with local legislation. Please contact GlenCall International if you wish to make a claim under the guarantee. The guarantee will lapse if unauthorized alterations or repairs are made to the item or if the item is used for purposes other than normal household use. GlenCall International may ask for photographs, either digital or other, of the item, or may ask for return of the item so that an inspection can be made of the product;
Please note that mail box locks need to be regularly oiled especially before the winter months, failure to do so may cause the lock to seize / and even break;
DAD UK mail boxes;
The guarantees stated on each page for DAD UK mail boxes are for material only (ie stainless steel guaranteed for 5 years against rust)
Regarding locks and/ or spare parts these have a limited guarantee of 3 months. After this period, replacement of parts acknowledged to be defective, the transport of the returned and replaced goods being at the customer's expenses. The guarantee will lapse if unauthorized alterations or repairs are made to the item or if the item is used for purposes other than normal household use. GlenCall International may ask for photographs, either digital or other, of the item, or may ask for return of the item so that an inspection can be made of the product;

POST BOX MANUFACTURERS
Most of our post box range are manufacturer by Brabantia and DAD UK, -Our Kingsbury/ Bloomsbury range of post boxes are produced by UK manufacturer's : See here for more on Brabantia
Back to top of ordering information
--Links to other pages
Hickory shafted golf clubs

Back to top

Copyright ©GlenCall International