Glencall International letter boxes

Letter Boxes Home Page

GlenCall International Golf ltd/ TA Glencall International -
Registered in Scotland no SC200751
UK suppliers of Letter Boxes and HIckory shafted golf clubs . see here for our golf products page
Sales Tel; 01592 840853

Established 1999

4 Balgedie Court, Glenlomond, Kinross-shire, KY13 9HF-enquiries@glencall.co.uk -
letter boxes for pillars and piers

For our full range of Uk Foundry made Post Boxes click here for more info - or see below for our full range:
Letter boxes for or mounting onto gates, to build into walls, pillars, piers, also for surface mounting and freestanding units.
Glencall International supply Letter Boxes to suit every need. We stock a large range which are certain to add that touch of class to home exteriors;
Our letter boxes are for external use , are available in galvanised steel or stainless steel and covered in a tough polyester coating to sustain outdoor life
We specialise in bespoke and personalised letterboxes with most of our range being made in a Uk foundry for a top quality product complete with guarantees.








HOUSE SIGNS


REFERENCES
My Local Services
letter boxes for mounting onto walls
Letter box range for mounting onto walls- click here for more info and to order
letter boxes to build into walls piers
Letter boxes for building into walls pillars and piers- click here for more info and to order
letter boxes for railings and gates
Letter box range for mounting onto or into fences and railings-click here for more info and to order
Freestanding boxes
Large volume freestanding post boxes-click here for more info and to order
bespoke letter boxes
Bespoke hand crafted personalised letterboxes - click here for more info and to order
large volume post boxes

Extra Large range of letter and parcel boxes- click here for more info and to order
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Payment and Ordering Information

 

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email address; enquiries@glencall.co.uk
See below for full contact and other information;

Terms and Conditions



Please note that all of the following information does not affect your statutory rights
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Damaged Goods or shortage in order;
Should your goods arrive damaged then please let us know upon within 3-4 working days of receipt- by telephoning 01592 840853(preferred method);- we will also need confirmation in writing; Or email us enquiries@glencall.co.uk; ; Please quote your sale number where possible; We will then arrange for a replacement- - Please keep all the original packaging materials where possible as these will be needed for inspection should we make an insurance claim from our carriers- the items and packaging will need to be available for a reasonable period of time after you notify us of any damges so they can be inspected if required ; We may collect the goods and would ask you to pack the box as well as possible for collection;
Should your order be short/ or any items missing, then please let us know by telephone on the above number, we will also need confirmation in writing, within 3 calendar days of receipt as we will not be held responsible for any missing goods should we be contacted beyond this time; -
CANCELLATION AND RETURNS-- the following returns policy does not apply to any bespoke mail boxes made to order , ,
If for any reason you are not happy with the goods you receive and you wish to return them then please let us know within 14 days of receipt by sending us an email enquiries@glencall.co.uk , or telephone us on 01592 840853 We will then ask you to return the item, at your own expense, please make sure you take reasonable care when packing the goods for return so they don't get damaged in transit, and where possible use the original packaging; On cancellation of order we will issue you with a full refund, within 14 days: If you fail to take reasonable care of the goods before they are returned to us, and this results in damage or deterioration to the extent that we are unable to re sell the item then we will be unable to refund you . This cancellation does not affect your legal rights - for example, if goods are faulty
Please do not return any letter boxes or house signs to the contact details on this page as the return address (depending upon which box is purchased) may be different from the one shown here - we will forward this to you when you contact us
The above does not affect your statutory rights;

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Keeping Your Mail box in good condtion;

For all external letterboxes; Wipe off any dirt and winter salt; Remove price tags etc.. with a mild solvent such as white spirit and do not scrape the surface with an abrasive object; Regular washing with warm soapy water is recommended, it can also be a good idea to apply some wax to your post box in winter months; Use standard locksmith lubricant on any moving parts also fixtures such as nuts/ screws to keep them in good condtion

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Delivery times

For most of our range, when in stock, delivery is normally within a few days but please allow 5-7 working days from when you place your order-(excluding Bank/ Public holidays) : If you order a box with a house / company name or number then this will not add any extra to the delivery times; If you require an item sooner than this then please ring us to check availability before ordering on 01592 840853;
Please note that for the boxes made to order, ie, Artcraft Foundry hand painted post boxes, delivery times are longer- around 5-6 weeks;, ; . For the House signs delivery times are on each page;
Please note that we use a courier which is a fully trackable service for most of our products although there are exceptions,; Please note also that for some items we will use the most economical method of postage, ie for deliveries to the Scottish higlands and Islands we may use Royal Mail - please allow slighly longer for delivery using this method; ;
As Couriers are not employed by GlenCall International we can not be held responsible for any delays which may occur when goods are in transit, or for any delays due to bad weather;
All our prices shown on our web page include shipping mainland UK: When items are dispatched they are sent on a next working day - Monday to Fridays only, delivery and can be anytime between 8.30 am and 6.00 pm, we can not specify an exact time; Prices for other areas are as follows;

Channel islands/ Isle of man, Isle of Wight £9.00
Northern Ireland £10.00
Republic of Ireland £10.00
All our prices include UK VAT
If you live outwith any of the above areas please email us for a carriage cost enquiries@glencall.co.uk ) stating full address with post code; and also the item you wish to order
; When ever possible please leave an address where someone will be available to sign for the item, ie a work address or neighbour's address- most items can not be left without a signature, (should you not be at home the Delivery driver will leave a card with contact details when you can arrange for an alternative delivery day (working days only);
- We shall however email you, provided you leave an email address, if your order is out of stock and will be longer than the usual delivery time; - for exceptions to the above please see below;

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Carriage Charges

All our prices shown on our web page include shipping mainland UK
Prices for other areas are

Channel islands/ Isle of man, Isle of Wight £9.00
Northern Ireland £10.00
Republic of Ireland £10.00
All our prices include UK VAT
If you live outwith any of the above areas please email us for a carriage cost enquiries@glencall.co.uk ) stating full address with post code; and also the item you wish to order

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Personalised House / Company Name

Our Artcraft Range of post boxes, see here, have cast lettering which is hand painted to order ; For all our other ranges our lettering is waterproof hardwearing cast vinyl;
We can apply house/company names on most of our range,- Please note that if you request lettering on your post box it will be laid out how we feel it looks best - for instance depending upon the length of the name and the space available we will place the lettering how we feel it looks best and how it fits in with the space available on the box- there will be a message box when you please your order for any special requests. If we do not receive any special instructions as to how you wish lettering to be laid out on your box then we will not take any responsibility for the layout of the lettering :

Contact Information-/about us

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Our contact information is as follows
GlenCall International, 4 Balgedie Court, GlenLomond, Kinross-shire, KY13 9HF
Tel; UK 01592 840853

Overseas; Tel; 00 + 44 1592 840 853-- The USA and Canada-- Tel 011 44 1592 840853...
Glencall International Golf Ltd T/A GlenCall International; Registered in Scotland no SC200751; Reg office as above;- Established October 1999
VAT Registration number is 593 1739 13
Our lines are open Monday-Friday 9.00am-5.00pm ,
Calls within the UK are Standard Rate

Email;enquiries@glencall.co.uk
We adhere to the
Safebuy/ code of practice
SafeBuy, the ONLY web retailer accreditation scheme supported by the UK government
SafeBuy is partnered with the DTI’s Safe Shopping programme
SafeBuy is the ONLY scheme supported by the Institute of Directors and the Institute of Direct Marketing
We are also listed with ; My Local Services
Glencall International are enrolled in Trustwave's Trusted Commerce™ program to validate compliance with the Payment Card Industry Data Security Standard (PCI DSS) mandated by all the major credit card associations
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Overseas Orders

For overseas prices please email us; Please remember to tell us which country you are from and which items you are interested in, and we shall email you back with prices of the items of your choice converted to you own currency with carriage and insurance included, and in some cases, depending upon which country you are from prices will be tax free
contact us enquiries@glencall.co.uk
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..Other Ways to Order

Payment Methods We accept
We accept Mastercard, Visa credit , Visa debit, Switch, Maestro, Solo-
You can order online using our secure server, payments are powered by Worldpay; Or if you prefer you can ring us with your order on the number below
Please note that your payment details when you order on our web site are handled securely by Worldpay.
Our website shopping cart does not use any tracking cookies. We only use a temporary cookie known as a 'single session cookie' purely for functional purposes to record the contents of your shopping basket. This cookie doesn't contain any personal information, just details of what is in your shopping basket.
Telephone UK 01592 840853.--
Our lines are open Monday-Friday 9.00am-5.00pm GMT -
Calls are Standard Rate when calling from the UK

We accept cheque's in pounds sterling made out to GlenCall International and sent to ;
GlenCall International, 4, Balgedie Court, GlenLomond, Kinross-shire, KY13 9HF
Please allow 5-7 working days for your cheque to clear
RECEIPTS
After you place your order on our web site you will receive 2 emails, you will receive an email from Worldpay who process your card details and you will be sent an automatic receipt by email from us detailing your order and price and our contact details- please check the order details are correct-due to the sometimes unreliability of web servers we can not guarantee that you will receive an automatic receipt, , however if you do not receive a receipt within 24 hours please contact us to ensure we have received your order-,(when you receive an emailed receipt this does not mean your item is in stock ; should your item be out of stock you will receive a separate email from us with expected delivery date - Please check your receipt carefully and if you have any queries then please contact us as soon as possible; Please note that you will only receive an emailed receipt if you leave a valid email address
If you do not receive an automatic receipt please contact us and we will confirm you have placed your order with us:
VAT RECEIPT
A VAT receipt will also either be dispatched with the goods or emailed to you - if you do not receive this and need a VAT receipt please email us stating your order reference and name and address you used to place your order; ;enquiries@glencall.co.uk
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Security

Please note that your payment details when you order on our web site are handled securely by Worldpay. For more information about Worldpay see their web site.
Our website shopping cart does not use any tracking cookies. We only use a temporary cookie known as a 'single session cookie' purely for functional purposes to record the contents of your shopping basket. This cookie doesn't contain any personal information, just details of what is in your shopping basket.

If you have any queries regarding security issues please contact Glencall International, tel; 01592 840853 or email enquiries@glencall.co.uk
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..Privacy Policy


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We will never pass on your details to a third party without your permission, apart from Worldpay who will process your details when you purchase from us online. For obvious reasons we also need to pass on your address details and telephone number to our Couriers who need this information in order to process the delivery of your goods and also to contact you with tracking details of your parcel/s

If you have any concerns or queries regarding our Privacy Policy please CONTACT US
COMPLAINTS
Should you have any complaints please email us (preferred as we will need any complaints in writing ) - On receipt of your complaint we shall contact you within 10 working days and do our best to resolve the matter; Please note if you do telephone us with your complaint, we will also need details of your complaint in writing, CONTACT US- we will need your order reference , and , or , date of order and the name and address the order was sent and, if relevant, any images/ photographs

Guarantees

Please note that although most of our mail boxes., being made of steel, are for exterior use (apart from when stated on each individual page) due to the nature of a mail box: It is always recommended that letter boxes, if wall mountable, be mounted against a flat surface as any uneven surface may allow the rain to drip down behind the box and enter the mounting holes;
It is also recommended that if you live in an exposed area you place a line of waterproof sealant between the post box and the outer edges of the wall;
Please also note that none of our letter boxes are guaranteed against vandalism- this is impossible to predict in any given situation - We supply letter boxes for domestic and business use and they are suitable for most situations- If you are placing a letter box in an area where the risk of vandalism is high then we suggest you take independent advice as to the most suitable receptical for your needs: We will not take any reponsibility whatsover for any act of vandalism / thef or Fire, caused to any of the post boxes we supply

For all mail boxes you have a 1 year guarantee and some mail box manufacturer's extend this limit but this will be marked on our web site ;
The guarantee period commences on the day of purchase .. The guarantee is valid in the country of purchase and in accordance with local legislation. Please contact GlenCall International if you wish to make a claim under the guarantee. The guarantee will lapse if unauthorized alterations or repairs are made to the item or if the item is used for purposes other than normal household use. GlenCall International may ask for photographs, either digital or other, of the item, or may ask for return of the item so that an inspection can be made of the product;
Please note that mail box locks need to be regularly oiled especially before the winter months, failure to do so may cause the lock to seize / and even break;

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--Links to other pages
Hickory shafted golf clubs

prints nature, animals, flowers, commissions
Commission your pet portrait
Animals, flowers, birds, insect, & nature prints for sale; Also pet portrait commissions undertaken-


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